Splash Pools builds in-ground pools two ways, vinyl liners on steel walls or gunite, and the locally owned shop has been at it since the late 1980s. Customers who have built with them talk about being kept in the loop, crews that were careful with the yard, and a final walkthrough on salt, temperature, and cleaning. The service side takes on liner replacements, mesh and solid safety covers, seasonal openings and closings, weekly maintenance, and spray deck finishing in-house. The store stocks chemicals and parts, including Hayward and Polaris, and water testing is free. A computerized photometer checks everything from chlorine and pH to salt and phosphates, prints what to add and how much, and keeps each pool's results on file. Bring the sample from elbow deep, and skip the pickle jar; leftover acid throws off the reading.

For first-time pool owners, the signature draw at Palmetto Pools & Spas tends to be the "pool school" that owner Dan runs: an extended sit-down walkthrough of how to read your water, operate your equipment, and keep a new pool healthy through a full Upstate summer. More than one customer describes that session as the reason they stayed on as clients. What they handle Residential and commercial pool service, including year-round and seasonal maintenance Pool openings and closings Equipment installation and repair, salt systems, and pool automation Gunite resurfacing and refinishing, including plaster and tile work Safety mesh cover installation Hot tub and spa sales The operation is CPO (Certified Pool Operator) certified and works as certified stain specialists, serving a wide Upstate footprint that reaches homeowners and properties in Mauldin, Taylors, Greer, and Simpsonville and extends toward Anderson and Spartanburg. It runs as an owner-involved shop rather than a route-only franchise, which is part of why the hands-on guidance shows up so often in customer feedback. What to know before you call Reviewers consistently credit the team with real technical know-how and a willingness to go above and beyond, and new owners in particular single out the up-front education. The recurring counterpoint across customer feedback centers on billing and communication, so it is worth confirming scope, visit schedule, and exactly how invoicing works at the start of any service agreement. Clarifying those details early is where this relationship tends to be won or lost.